POLICIES & PROCEDURES

Catering

Row 24 has an open vendor policy. All caterers must have a State of Illinois offsite catering license and a certificate of insurance with Row 24 LLC, listed as additionally insured. All vendor information is due 30 days prior to your event.

Alcohol

Row 24 is proud to offer a comprehensive bar and beverage program.  While we have an open vendor policy for all other services, we do require all beverage packages be purchased through Row 24. Upon request, an estimate of charges can be provided prior to booking.

Security

Row 24 requires a security liaison onsite at every event. Row 24 will determine the level of security needed on a per event basis.  If Row 24 determines extra security is required, the client will be responsible for the additional costs.

Forms of Payment

Row 24 accepts checks, money orders, wire transfers, cash, and credit cards.  Payment by credit card will incur a 3% processing fee. A 50% deposit and a signed contract will secure your event date.

Cancellation

In the event of a cancellation, Row 24 will require a written notice. Up to 180 days prior to the event, the cancellation fee due to Row 24 will equal 25%; between 179 and 30 days prior, 50%; and 29 days or fewer prior, 90% of the total rental fee.

Insurance

Row 24 requires Special Event Liability Insurance. The certificate of insurance must list Row 24 LLC , its members, shareholders, directors, officers, agents, employees, and contracted vendors as additionally insured and protect against bodily injury, property damage, personal injury, and any other loss arising out of the use of the Row 24 facilities. The certificate of insurance must have a single liability limit of no less than $1 million and a general liability limit of no less than $2 million.

Not-For-Profit

Row 24 extends a 10% discount on Sunday through Thursday rentals with proof of 501c3 or 501c4. Donated beverages from licensed distributors are permitted with a per person corkage fee, which includes ice, assorted mixers, soft drinks, and garnishes.

Parking

Parking lot access is available but not included in the rental fee. Row 24 suggests the hire of valet service for guest parking. Please inquire directly for full list of parking options.

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Don’t just imagine your day, start planning it today! Allow us to work with you to bring your inspiration to life…in one of Chicago’s most vibrant new neighborhoods and unique event spaces.

Interested in seeing the space or are an amazing vendor?


LOCATE US

2411 S Michigan Ave
Chicago, Illinois

info@rowtwentyfour.com